Privacy Policy

Privacy Policy: How We Protect Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without prior notification. Specifically, your consent to receive text messages from us is treated with the utmost confidentiality. We use text messaging for marketing, notifications, and other communications under strict compliance with applicable laws. Your opt-in for these messages is never shared with any third parties.

Terms and Conditions
Effective Date: May 7, 2026

Welcome to the website of Carolina Climate Control. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms
By using this website, you agree to these Terms and Conditions and all applicable laws and regulations. If you do not agree, please do not use this website.

2. Services
Carolina Climate Control provides residential and commercial HVAC, indoor air quality, maintenance, repair, installation, and related services. Information provided on this website is for general informational purposes only and does not constitute a binding agreement for services unless confirmed in writing.

3. Estimates and Pricing
Any pricing, promotions, discounts, financing offers, or estimates displayed on this website are subject to change without notice and may vary based on equipment, labor, availability, and site conditions. Written estimates provided by Carolina Climate Control supersede any website information.

4. Scheduling and Appointments
Submitting a form or requesting service through this website does not guarantee appointment availability. A representative will contact you to confirm scheduling.

Customers agree to provide accurate contact and service information when requesting appointments or estimates.

5. Payments
Payment for services is due according to the terms listed on the invoice or service agreement. Failure to make payment may result in additional fees, collections activity, or suspension of services.

6. Promotions and Offers
Promotional offers, coupons, warranties, maintenance plans, and seasonal specials are subject to eligibility requirements and may not be combined with other offers unless specifically stated.

Carolina Climate Control reserves the right to modify or discontinue promotions at any time without notice.

7. Warranty Disclaimer
Manufacturer warranties apply only as provided by the equipment manufacturer. Labor warranties, maintenance agreements, and extended warranties are subject to the terms outlined in the applicable service agreement.

Except as expressly stated, services and website content are provided “as is” without warranties of any kind, express or implied.

8. Limitation of Liability
Carolina Climate Control shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or services provided, including but not limited to loss of data, business interruption, or property damage beyond applicable legal limitations.

9. Website Use
You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to website systems
Submit false or misleading information
Upload malicious code or harmful content
We reserve the right to restrict or terminate access for violations of these Terms.

10. Intellectual Property
All website content, including logos, graphics, text, photos, designs, and branding, is the property of Carolina Climate Control and may not be copied, reproduced, or distributed without written permission.

11. Third-Party Links
This website may contain links to third-party websites for financing, manufacturers, reviews, or other resources. Carolina Climate Control is not responsible for the content, policies, or practices of third-party websites.

12. SMS and Email Communications
By submitting your contact information through this website, you consent to receive calls, emails, and text messages regarding appointments, services, promotions, and account notifications. Message and data rates may apply.

You may opt out of marketing communications at any time by following unsubscribe instructions or contacting our office directly.

13. Privacy
Your use of this website is also governed by our Privacy Policy.

14. Governing Law
These Terms and Conditions shall be governed by and interpreted under the laws of the State of South Carolina, without regard to conflict of law provisions.

15. Changes to Terms
Carolina Climate Control reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.